As Elementor’s Tier 2 Technical Support Specialist you will be part of our advanced technical response team. You will receive comprehensive technical training in Elementor’s technology and products and will be involved in daily triage (review, analysis, and resolution) of complex technical issues encountered and reported by our customers via tickets and emails, using cutting-edge tools.
The Tier 2 Technical Support specialist is an advanced-level technical position, with many opportunities to grow professionally and to master and practice industry-leading methodologies and tools while helping to build and innovate the web of tomorrow.
This is a full-time hybrid job - 2 days/week working from our Miami office is required.
What do we do?
Elementor is the leading website building platform for WordPress professionals.
Our vision is to empower web creators - developers, designers, and marketers, with the ability to create their futures one pixel at a time. We provide our users with everything they need to become successful web creators.
A new website is created every 10 seconds using Elementor!
Since we launched in Israel in 2016, we have expanded to more than 180 countries, with more than 9M websites powered by Elementor. More than 7% of all websites around the world are built using Elementor!
How do we do it?
At Elementor, we're building the future of web creation.
We’re all about empowering people, both our employees and our users.
Elementor is a place where you can truly grow.
We encourage professional development and personal growth.
Creativity, friendship, curiosity, motivation, and professionalism are the driving force behind our journey.
Elementor's constant scaling is an important aspect we take great pride in.