As Elementor’s Technical Customer Experience Specialist, you will be part of our advanced technical response team.
You will receive comprehensive technical training in Elementor’s technology and products. You will be involved in the daily triage (review, analysis, and resolution) of complex technical issues encountered and reported by our customers via tickets and emails using cutting-edge tools.
The Technical Customer Experience Specialist role is an advanced-level technical position with many opportunities to grow professionally and master the use of leading industry methodologies and tools while helping to build and innovate the web of tomorrow.
This is a 100% remote position from Mexico.
What do we do?
Elementor is the leading website-building platform for WordPress professionals.
Our vision is to empower web creators - developers, designers, and marketers, with the ability to create their future one pixel at a time. We provide our users with everything they need to succeed.
A new website is created every 10 seconds using Elementor!
Since we launched in Israel in 2016, we have expanded to more than 180 countries, with more than 18M websites powered by Elementor. More than 11% of all websites around the world are built using Elementor!
How do we do it?
At Elementor, we’re building the future of web creation.
We believe in empowering our employees and our users, enabling people to grow.
Creativity, professionalism, curiosity, motivation, and friendship are the driving forces behind our journey, and we take great pride in the people of Elementor who lead the company’s constant scaling.
Must haves:
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