We are looking for a highly technical, service-oriented, Help Desk to our IT Services Team.
The IT team provides support to Elementor’s employees globally, from on-boarding to off-boarding, the IT team is responsible for users’ equipment, accounts, licensing, hardware, software, and more.
WHAT’S THE JOB -
Providing support and resolving complex technical hardware and software issues according to Elementor’s predefined SLAs.
Monitoring and responding quickly and effectively to requests received through the IT service desk ticketing system.