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UX Researcher

Israel - Ramat-Gan · Full-time

About The Position

For this position, we are looking for people with experience in qualitative methods, with an understanding of how to integrate diverse sources of insights. The right candidates will be excellent communicators, passionate about empowering web creators, comfortable in a flat, fast-moving organization, excited to collaborate and focused squarely on helping our users around the world to make the most of our web creation platform. Our aim is to imbue research in all aspects of the company and not just serve as the sole representatives of our “users’ voice”.

Our research consists of a mix of solution validation and problem validation projects. In this role, you will be conducting all stages of UX research: identifying, planning, driving, conducting, analyzing, and reporting out insights using various methods: user interviews, usability testing, diary studies, surveys, contextual inquiry and more. 

You will also support ideation, product development and optimization and work closely with product managers, designers, developers, and analysts to mentor and/or partner on research initiatives. 

Elementor is a product-driven company with a thriving community. A new website is created every 10 seconds using Elementor. We’re growing fast but that’s not what sets us apart - what makes us special is the fact that we have a likable product with serious reach. As a UX Researcher, you will make a huge impact on the design of products that will be used by millions of users worldwide. Being the advocate of our users, you will help us execute our mission to empower web professionals to create powerful and beautiful websites using the most comprehensive all-in-one design solution.


You'll be reporting directly to our Director of UX Research. We're still a small team so expect a hands-on position.

 Please send your CV with a portfolio of your work.

Responsibilities

  • Design research studies that drive tactical and strategic product decisions and address both user needs and behaviors.
  • Work closely with the product, support and community teams to identify research topics, and plan and implement the overall user research strategy and methods.
  • Challenge the team to find solutions for the right problems. Ensure that the product teams have great empathy for their users, and develop and defend a point of view about them that helps influence product decisions.
  • Communicate, advocate for, and socialize actionable insights in a clear and compelling way.

Requirements

  • 3-5+ years of experience and proven track record in a UX research-focused function in a SaaS startup or innovation hub
  • Proven record of having an impact on products with research activities.   
  • Experience generating research plans. 
  • Coordinating work on multiple products/releases. 
  • Ability to work within tight timelines and with excellent project management skills.  
  • Experience with a broad range of research methodologies (usability studies, interviews, surveys, card sorting, jtbd, Atomic Research etc.).   
  • Excellent storytelling skills that allow you to deliver user insights and influence decisions across all levels and teams.

You are:

  • Curious, collaborative, insights-driven and not afraid to stand up for the users' point-of-view.
  • Able to talk to developers and understand the intricacies of their work.
  • A critical thinker with problem-solving skills.
  • Keen for a sense of ownership and a "can-do" attitude to get things done.
  • Aware of the power of humility and are eager to learn and grow.
  • An English speaker with a penchant for writing.

Good to have:

  • Familiarity with Elementor and WordPress and the open-source community
  • Visual thinking
  • An in-depth grasp of quantitative data
  • Experience with Atomic Research
  • Experience with Job Stories

Apply for this position