As Elementor’s Tier 2 Technical Support Agent you will be part of our advanced technical response team. You will receive comprehensive technical training in Elementor’s technology and products and will be involved in daily triage (review, analysis, and resolution) of complex technical issues encountered and reported by our customers via tickets and emails, using cutting-edge tools.
The Tier 2 Technical Support agent is an advanced-level technical position, with many opportunities to grow professionally and to master and practice industry-leading methodologies and tools while helping to build and innovate the web of tomorrow.
Elementor is the leading website building platform for professionals using WordPress. Our users are web creators - developers, designers, and marketers, who create a new website every 10 seconds.
Since launching in Israel in 2016, our reach now extends to more than 180 countries, with users building over 8M websites powered by Elementor. Elementor based websites now comprise 5% of all websites (yes, 5%!!!).
This position is open to candidates located in Mexico only.
Please submit your resume in English.