As Elementor’s Tier 1 support agent, you will act as Elementor’s front line to our valued customers. Your role will be to receive, analyze and resolve customer requests, via live chat and email.
As part of your ongoing duties, you will communicate with customers, in English, to provide first-line assistance, with technical, commercial, and professional questions, related to their day-to-day use of Elementor’s extensive website creation suite.
You will learn about our technology and will have the opportunity to collaborate with professionals from around the globe, and participate in the creative process that defines tomorrow’s web.
This is a full-time shift work position (morning-evening) located in Elementor’s Sderot offices.
Elementor is the leading website creation platform for professionals using WordPress. Our users are web creators - designers, business owners/entrepreneurs, developers and marketers, who create multiple websites on a yearly basis.
Since launching in Israel in 2016, our reach now extends to more than 180 countries, with users building over 8M websites using Elementor. Elementor based websites now comprise 7% of all websites in the world wide web (yes, 7%!!!).
This position is for candidates located in Israel only.