As Elementor’s Tier 1 support agent, you will act as Elementor’s front line to our valued customers. Your role will be to receive, analyze and resolve customer requests, via live chat and email.
As part of your ongoing duties, you will communicate with customers, in English, to provide first-line assistance, with technical, commercial, and professional questions, related to their day-to-day use of Elementor’s extensive website creation suite.
You will learn about our technology and will have the opportunity to collaborate with professionals from around the globe, and participate in the creative process that defines tomorrow’s web.
This is a full-time shift work position (morning-evening) located in Elementor’s Sderot offices.
What do we do?
Elementor is the leading website building platform for WordPress professionals.
Our vision is to empower web creators - developers, designers, and marketers, with the ability to create their futures one pixel at a time. We provide our users with everything they need to become successful web creators.
A new website is created every 10 seconds using Elementor!
Since we launched in Israel in 2016, we have expanded to more than 180 countries, with more than 11M websites powered by Elementor. More than 7% of all websites around the world are built using Elementor!
How do we do it?
At Elementor, we're building the future of web creation.
We’re all about empowering people, both our employees and our users.
Elementor is a place where you can truly grow.
We encourage professional development and personal growth.
Creativity, friendship, curiosity, motivation, and professionalism are the driving force behind our journey.
Elementor's constant scaling is an important aspect we take great pride in.
This position is for candidates located in Israel only.