IT Team Leader (Global)
About The Position
We’re re-structuring our IT operations and we’re looking for a great IT Team Lead to join us and help reshape Elementor’s IT future.
Will you be the fuel of our spaceship?
This position is located in Israel only.
Work Environment
What do we do?
Elementor is the leading website building platform for WordPress professionals.
Our vision is to empower web creators - developers, designers, and marketers, with the ability to create their futures one pixel at a time. We provide our users with everything they need to become successful web creators.
A new website is created every 10 seconds using Elementor!
Since we launched in Israel in 2016, we have expanded to more than 150 countries, with more than 13M websites powered by Elementor. More than 8% of all websites around the world are built using Elementor!
How do we do it?
At Elementor, we're building the future of web creation.
We believe in empowering both our employees and our users.
Elementor is a place where you can truly grow professionally and personally.
Creativity, friendship, curiosity, motivation, and professionalism are the driving force behind our journey. We take great pride in Elementor's constant scaling.
Responsibilities
- Lead essential IT & Help desk operations and support efforts, including the configuration and reliable operation of computer systems, security tools, office network, equipment inventory, email systems and meeting rooms
- Design and manage global office infrastructure implement a fully global helpdesk and IT organization
- Install and upgrade computer components and software, and integrate automation processes
- Troubleshoot hardware and software errors by running diagnostics, documenting problems and resolutions, prioritizing problems, and assessing the impact of issues
- Own projects, solutions, and key responsibilities within a larger business initiative
Requirements
Leadership:
- 2+ years of broad management experience, including individual, team, and project management
- 4+ years of proven hands-on experience in IT, network administration, or systems administration
- Experience with identity and access management services (Okta, etc.) & Proven experience managing Google G-Suite and Microsoft 365 - MUST
- Experience with MDM solutions for MacOS and WindowsOS (JumpCloud, Desktop Central, etc.) - MUST
- A proven track record of developing and implementing IT strategy and plans
- Vast experience managing SaaS services (Jira, Slack, Confluence etc.)
- Hands-on experience and understanding of MacOS & Windows operating systems
- Strong creative and analytical thinking.
- Excellent collaboration and communication skills.
- Fluent English which will be demonstrated on an ongoing basis by excellent collaboration and communication skills (both written and verbal)
- On site position